Payment & Security
Clear information about checkout, payment processing, transaction security, and payment support.
Payment Methods
The payment methods currently available for an order are displayed during checkout. Available options may vary depending on the circumstances of the transaction.
Payment Authorization
A transaction may be subject to authorization or verification before an order is accepted. Your bank, card issuer, or payment provider may request additional verification or decline a transaction according to its own procedures.
Protect Your Payment Information
For your security, never send complete credit or debit card numbers, card security codes, PINs, online-banking passwords, or other sensitive payment credentials to customer support.
Order Total
Before payment is submitted, review the order summary presented during checkout. The applicable product prices, shipping charges, discounts, taxes, and final order total are displayed according to the order.
Currency and Financial Institution Charges
Prices are shown in the currency displayed on the website or during checkout. A bank, card issuer, or financial institution may apply currency-conversion, foreign-exchange, international-transaction, or other financial-service charges.
Declined or Pending Transactions
If a payment is declined, review the billing and payment information entered during checkout. Your bank or payment provider may be able to provide additional information concerning the transaction.
A pending transaction may represent a temporary authorization rather than a completed charge.
Payment Support
Email: service@rovqelix.com
Phone: +86(471)4251888
Business Hours: Monday–Friday, 10:00–17:00 (UTC-7)