Privacy policy

Privacy Policy

This Privacy Policy describes how rovqelix™ and its operating company handle information associated with the use of rovqelix.com, including when customers browse the website, place orders, or contact customer service.

1. Business Information

Brand: rovqelix™

Website: rovqelix.com

Operating Company: Beijing ShanBao Jixiu Technology Co., Ltd.

Owner: Deng MingGang

Email: service@rovqelix.com

Phone: +86(471)4251888

Business Hours: Monday–Friday, 10:00–17:00 (UTC-7)

Business Address: No. 211, Building 7, Ground-Floor Commercial Unit, Tongguan 2nd Area, Majuqiao Town, Beijing Economic and Technological Development Area (Tongzhou), Beijing, China

2. Information We May Collect

Depending on how you use rovqelix.com, information associated with your interaction with the website may include your name, email address, telephone number, billing information, shipping information, order details, customer service communications, device and browser information, IP-related information, cookie identifiers, and website interaction information.

3. Use of Information

Information may be used as reasonably necessary to:

Process and support customer orders.
Provide order, shipping, tracking, and customer service communications.
Operate, maintain, and improve rovqelix.com.
Help prevent fraud, misuse, unauthorized access, and payment-related risks.
Meet applicable legal, tax, accounting, and operational requirements.
Provide marketing communications where permitted and where applicable opt-out choices are available.

4. Service Providers

Information may be shared with service providers when reasonably required to support website operation, ecommerce services, payment processing, order fulfillment, shipping, analytics, fraud prevention, communications, and customer support.

5. Cookies and Similar Technologies

rovqelix.com may use cookies and similar technologies for essential website functions, security, preference management, website performance measurement, and improvement of the shopping experience.

6. Information Retention and Security

Information may be retained for as long as reasonably necessary for the purposes described in this policy, including order support, applicable compliance requirements, fraud prevention, and recordkeeping. Reasonable technical and organizational measures are used to protect personal information.

7. Privacy Rights

Depending on your location and applicable requirements, you may have rights concerning certain personal information, including requesting access, correction, deletion, or other available controls. Such requests remain subject to applicable legal exceptions and record-retention requirements.

8. International Processing

Website operations and service providers may involve processing of information in jurisdictions other than your own. Where applicable, such processing is handled subject to relevant legal requirements and safeguards.