Contact information

Contact Us

If you have questions about our products, your order, delivery, returns, or any other matter related to your purchase, please contact the rovqelix™ customer service team using the information below.

Customer Service

Email: service@rovqelix.com

Phone: +86(471)4251888

Business Hours: Monday–Friday, 10:00–17:00 (UTC-7)

How to Contact Us

For questions concerning an existing order, please provide the relevant order information when contacting us so that our team can review your request efficiently.

For product-related questions, please include the product name or relevant product information together with your question.

For delivery-related matters, please provide the applicable order information and tracking details when available.

If you receive an item that is damaged or incorrect, please contact us with the relevant order information and supporting details so that we can review the matter.

Business Information

Brand: rovqelix™

Website: rovqelix.com

Operating Company: Beijing ShanBao Jixiu Technology Co., Ltd.

Owner: Deng MingGang

Business Category: Cleaning and Household Supplies

Business Address: No. 211, Building 7, Ground-Floor Commercial Unit, Tongguan 2nd Area, Majuqiao Town, Beijing Economic and Technological Development Area (Tongzhou), Beijing, China